This ATG candidate is a has a proven background of customer service excellence. Her most recent experience was working in as an intake specialist where she verified insurance coverage for patients. A few key highlights about this candidate include:
- Consistently exceeded goal of processed invoices by 20%
- Take prides in her ability to work with challenging customers. A manager once had her take a client call who had been through multiple representatives. She worked with the client for 1.5 hours and afterward the client called her manager to apologize for being so difficult.
- Knowledge of Excel, Invision, Docusign, TMS and PeopleSoft
- Medicare and Medicaid knowledge