Administrative and Customer Service Manager

This ATG candidate is well-versed in administrative, organizational, and managerial responsibilities. She has experience with training new hires, scheduling and booking appointments, customer and client interaction, financial responsibilities, and handling inbound and outbound communication via computer or phone. She prides herself on being a “jack of all trades” and is always willing to take on extra hours and responsibilities to get the job done.

Highlights include:

  • While working as the Senior General Manager at a health & wellness clinic, she was in charge of the entire payroll process for two different branches and more than 55 employees. Her branch consistently exceeds their monthly revenue goals for total scheduled appointments, upgrades, new memberships, and more.
  • Skilled with all Microsoft Office programs, ADP and QuickBooks for payroll, POS systems, Dropbox and Google Docs, among other programs.
  • Experienced in social media marketing and brand management through a variety of platforms, including Twitter, Facebook, and Instagram.